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The privacy policy is a statement of
What data we store, on whom, how we collect and how we use it.
What rights an individual has to know about, access, rectify, erase, restrict the use of, object to and request transfer of, their personal data.
Your rights in relation to data privacy
Under GDPR (the General Data Protection Regulations) an individual has a number of additional and augmented rights compared to previous Data Protection regulations. CVV Counselling intends to uphold these rights, unless there is an overriding legal requirement otherwise. We will always seek to have a ‘lawful ground’ to hold each item of personal data on an individual. These include fulfilling a contract or service (e.g. employment or delivering training), satisfying legal compliance (e.g. for donors) and having a legitimate interest (e.g. sending details of training opportunities to people who have previously attended our training). Where none of these is relevant or reasonable for an individual we will seek explicit consent to having continued contact from us.
The rights provided within GDPR are to know what data we store, on whom, how we collect and how we use it. In addition an individual has the right to be shown, rectify, erase, restrict the use of, object to and request transfer of, their personal data.
Who we collect data about
CVV Counselling collects and stores personal information about individuals for the purpose of providing counselling and training. This includes current and future students, staff, and volunteers (counsellors, supervisors, clients, members of the management team and other roles).
Links to other websites
Our website contains links to other third-party sites – particularly alliance partners and sites we recommend. CVV Counselling is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the CVV Counselling website and we encourage you to read the privacy statements on other websites you visit.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons. We won’t share your information with any other organisations for marketing, market research or commercial purposes.
Retention Period
Where we hold data from people who we have not had contact with for 7 years, after which time that data will be deleted.
Data Breach - In the unlikely event of a data breach, you will be informed as soon as possible and you will be asked to change your email password.
The remainder of this policy explains how we intend to comply with the GDPR.
How we store and use data
The information we collect and store is all provided directly by the individual concerned, and then stored electronically on secure storage & applications.
Contacting us in relation to your personal data
Please contact us at christel@cvvcounselling.com in the first instance. An appropriate member of staff will reply to you within the timescale required by the GDPR.
CVV Counselling PRIVACY POLICY
What information do we collect and store
If you apply for counselling with us we will request that during the referral process (currently online) you provide information that enables us to assess and process your application, manage your counselling and evaluate the service that was provided to you.
This includes details of:
Why do we collect this information and where do we store it
The information we collect and store is all provided directly by the individual concerned and stored electronically. Some additional information, not including a person’s name, is also stored separately to enable counselling to be set-up, progressed and evaluated, for quality monitoring and for statistical purposes. Electronically held data is stored on secure storage for which authorised access is granted to individuals based on job role.
Contacting us in relation to your personal data
Please contact us at: christel@cvvcounselling.com in the first instance. An appropriate member of staff will reply to you within the timescale required by the GDPR.
Cookie Compliance
This website uses cookies. We use cookies to personalise content, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of other services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.cvvcounselling.com
Christel Van Vyve Counselling